09 · AI assistant

Business Process Coordinator

Connects CRM, ERP, WMS, email, spreadsheets and internal systems into one end-to-end process.

Expected outcome

Data is not retyped, the next step starts on time and exceptions reach the accountable person.

Architecture

How the assistant fits into the process

  1. 01

    Systems of record

  2. 02

    API integrations

  3. 03

    Process rules

  4. 04

    Approvals and notifications

  5. 05

    Exception handling

  6. 06

    Monitoring and audit log

Application areas

Business Process Coordinator

Order from sale to fulfilmentRequirement-to-purchaseDocument routingStatus updatesManagement reporting

Errors it removes

  • Same data entered several times
  • Systems show different statuses
  • Next step depends on memory
  • Errors discovered too late

Quick wins

  • One data handoff between two systems
  • One automatic notification
  • Control of one critical exception

Where it works well

  • Stable repeatable process
  • Clear data sources
  • Assigned system owners

Where it does not fit

  • Automating chaos without rules
  • Hidden manual decisions without logic
  • Integrating systems without access or ownership

We begin with one controlled scenario on real data.

Prove the value before scaling

11Sys · First conversation

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