Errors it removes
- Missed calls
- Inconsistent employee responses
- Missing CRM outcomes
- Lost repeat enquiries
01 · AI assistant
Airis — Voice AI Assistant
Handles inbound and outbound calls, follows company rules and hands complex conversations to an employee.
Expected outcome
More handled conversations without expanding the call team, with a complete CRM history.
Architecture
How the assistant fits into the process
- 01
Telephony and communication channels
- 02
Speech recognition and synthesis
- 03
Conversation logic and knowledge base
- 04
CRM, ERP and calendar
- 05
Human handoff
- 06
Action log and quality control
Application areas
Airis — Voice AI Assistant
Quick wins
- One inbound or outbound scenario
- Automatic CRM call outcome
- Handoff of complex requests
Where it works well
- Repeatable conversations
- Clear response rules
- High volume of similar requests
Where it does not fit
- High-stakes negotiation
- Conflict or legally sensitive calls
- Processes without an accountable employee
We begin with one controlled scenario on real data.